CrawlSpace CRM
Async Video · Screen + Camera · Engagement Tracking

Send a Loom Without
Leaving the CRM.

Record your screen, your camera, or both, right inside CrawlSpace. Drop the video into any email or drip step. Get per-recipient links so you can see exactly who opened it, how long they watched, and whether the play count is one (the prospect) or four (the prospect plus their team). All bundled into the same flat $29.95/month — no Loom Pro, no Vidyard for Sales, no extra per-seat tax.

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Included with every plan · 25 videos per user library · Per-recipient engagement tracking · No upgrade tier required

Async Video Works. The Tooling for It Is a Mess.

A 90-second walk-through of the proposal you just sent gets opened more, replied to more, and closes faster than the 11th email of "just following up." Everyone agrees on that. The problem is the workflow — record in one tool, upload to another, paste a link, lose the engagement data, then dig through three browser tabs to figure out who actually watched it.

The Loom Approach

$15-$24/seat/month for Pro. Beautiful product. The recordings live in Loom, not your CRM. The viewer engagement data lives in Loom. The prospect's contact record in your CRM has no idea you ever sent them a video.

The Vidyard Approach

$19-$59/seat/month for sales tiers. Specifically built for sales reps with deeper analytics, but you're paying per-seat for the recorder + a separate CRM subscription. And the integration is a Zapier hop, not a native record.

The "Just Attach an MP4" Approach

Free, but spam filters hate it. A 30MB attachment + your message gets bounced or buried. No engagement data. The prospect can't even tell what's in the file before they have to download it.

What "Video Messaging" Means in CrawlSpace

Click Record from any compose modal. Pick screen, camera, or both. Hit stop. The video lands in your library, gets a thumbnail and animated GIF preview, and embeds into the email as a clickable card. Send it. Watch the engagement come back per recipient. The whole loop lives next to the contact you sent it to.

Screen + Camera Recording

One-click record from inside CrawlSpace. Pick screen-only, camera-only, or picture-in-picture (camera bubble in the corner of the screen share). Browser-native — no desktop app to install, no extension to keep updated. Hit stop and the video processes in the background while you keep working.

  • Screen-only, camera-only, or both modes
  • Camera-bubble overlay positioning (4 corners)
  • Browser-native MediaRecorder — no plugin install
  • Auto-pause when you switch tabs (resume on return)

25-Video Library Per User

Every video you record lands in your personal library — searchable, sortable, with thumbnail previews. Re-use your "tour of the dashboard" walkthrough across every demo without re-recording. The 25-video cap covers normal use; old videos are easy to prune from the library view.

  • 25 videos per user library
  • Search by title, tags, or recording date
  • Thumbnail + animated GIF preview on hover
  • One-click delete or rename from the library grid

Embed Into Emails — Clickable Card

From any compose modal, click Insert Video, pick from your library or record a fresh one. The email body gets a clickable preview card (thumbnail + your title + play button). Recipient clicks → opens a branded landing page on your domain → the player streams the video and tracking starts.

  • Animated GIF preview embeds inline (Loom-style)
  • Clickable card opens a hosted player on your domain
  • Mobile-responsive — plays on iPhone + Android in-browser
  • No download required — no spam-filter penalty

Per-Recipient Tracking Links

Every email send gets a unique tokenized URL per recipient. So if you send a demo recap to three contacts, you can see exactly which of the three opened the video, who watched 30%, who watched 100%, and who hasn't opened it yet. Your follow-up is informed instead of guessing.

  • Tokenized URL minted per (video, recipient) pair
  • Engagement events: opened / played / paused / completed
  • Watch percentage logged in real time
  • Forwards detectable when a different IP plays the same token

Drop Into Drip Sequences

Add a video to step 3 of your re-engagement sequence and every recipient gets a uniquely-tracked link generated at send time. The Video Activity tab shows engagement aggregated across the whole sequence — so you can see "of 200 sequenced prospects, 38 played the video; 12 watched past 50%" without dumping CSVs.

  • Insert from library inside any drip step composer
  • Per-recipient tokens generated at send time
  • Aggregated engagement across the whole sequence
  • "Played video past 50%" can trigger the next step

The Video Activity Dashboard

Every video has its own activity view: total sends, total plays, average watch %, list of who opened, list of who completed, list of who hasn't. Click a recipient to jump to their contact record with the play history visible on their timeline. The "who watched the demo recap" question is answered in two clicks instead of two hours.

  • Per-video activity view (sends / opens / plays / completion)
  • Sort by watch % to surface engaged prospects
  • Plays appear on the contact's activity timeline
  • Notification fires when a high-watch-% threshold is crossed

The Video Lives Where the Contact Lives

Every video sent to a contact appears on that contact's activity timeline alongside emails, calls, and meetings. When the prospect comes back six weeks later "I watched the video you sent," you can see exactly which one and pull it up in one click. No "let me search Loom for the right one."

  • Auto-logged on contact + deal timeline
  • Watch % visible on the timeline entry
  • Searchable by video title or send date
  • Re-send the same video with a fresh tracking link in one click

Tied Into the Rest of the CRM

Videos are first-class objects — they show up in reports (sends per rep, average watch %, video-influenced deals), they can trigger sequence advancement on engagement thresholds, and they're indexed against the contact + deal so you can pull "all videos sent on deals over $10K" without leaving the product.

  • Reportable: sends, plays, watch %, video-influenced revenue
  • Engagement triggers move drip sequences forward
  • Contact + deal timeline integration
  • Videos can be referenced from contracts, quotes, and notes

From Idea to Tracked Send in Six Steps

No Loom desktop app to launch. No Vidyard browser extension. No "let me upload this real quick." The recorder is a button on the compose modal you're already using.

1. Click Record

Open the compose modal for any email or drip step, click the Record Video button. Pick screen, camera, or both. Grant the browser permissions once; CrawlSpace remembers.

2. Record Your Walk-Through

Talk through the proposal, demo a feature, walk the prospect through pricing — whatever needs explaining better than text. Pause and resume freely. Hit stop when you're done.

3. Save to Library

Title the recording, optionally add tags. Saves to your personal library + auto-generates a thumbnail and a 3-second animated GIF preview. Background-processes so you can keep typing.

4. Insert Into Email

The video card drops into the email body. Recipient sees the GIF preview inline + a Play button that opens the hosted player. Send the email through your own Gmail / Outlook account.

5. Per-Recipient Tracking Goes Live

Each recipient gets a unique URL minted at send time. The moment they open the player page, you start collecting engagement events: opened, played, paused, completed, % watched.

6. Watch the Engagement Roll In

The Video Activity dashboard updates in near-real-time. Sort by watch %, see who's engaged, follow up with the prospects who watched all the way through — they're warmer than you think.

How It Stacks Up

Loom and Vidyard are excellent products. They're also separate products. Here's what changes when the recorder lives where the contact does.

Capability CrawlSpace Loom Vidyard
Screen + camera recording ✅ Browser-native ✅ Desktop app ✅ Browser ext + desktop
Personal video library ✅ 25 videos / user ✅ Unlimited (Pro) ✅ Unlimited (paid)
Per-recipient tracking links ✅ Native ⚠️ Pro tier ✅ Yes
Engagement data (opens / plays / % watched) ✅ Per-recipient + aggregate ⚠️ Pro tier required for full data ✅ Yes
Embed in drip sequences ✅ Native step composer ❌ N/A — not a CRM ⚠️ Salesloft / Outreach connectors
Engagement triggers sequence advancement ✅ Native ("watched 50%" rule) ❌ N/A ⚠️ Via integration
Video logged on contact + deal timeline ✅ Native — same record ⚠️ Zapier required ⚠️ CRM connector (paid tier)
Animated GIF email preview ✅ Auto-generated ✅ Yes (Pro) ✅ Yes
Per-seat pricing ❌ Flat $29.95/mo ✅ $15-$24/seat/mo ✅ $19-$59/seat/mo
Includes the rest of the CRM ✅ Deals, quotes, contracts, dialer, sequences ❌ Recording only ❌ Recording only
Starting price $29.95/mo total $15/mo per seat (Business) $19/mo per seat (Pro)

Same record + send + track flow. Tied into your CRM, not just bolted onto it.

Why Building Video Into the CRM Actually Matters

A video sent to a prospect is a moment — they're either going to engage or not. The data about whether they did needs to be sitting next to the contact record so the next call, the next email, the next next-step task is informed by it. With a separate recording tool, the data lives somewhere else, and you only see it when you go looking.

Watch % Tells You Who's Hot

A prospect who watches 100% of your 90-second walk-through is light-years more engaged than one who clicked the email and bounced. With per-recipient tracking surfaced on the contact timeline, you know who to call back today and who to nurture for next quarter — without waiting for them to reply.

Drip Sequences Get Smarter

Step 3 sends a video; step 4 only fires if they watched at least half of it. Step 4 for everyone else is a different message. The sequence branches based on real engagement, not guessing. With Loom you'd have to wire this up via Zapier; here it's a native rule on the step.

Forwards Are a Buying Signal

The same tracking link gets played from two different IPs? They forwarded the demo to their team. That's a procurement-stage signal worth following up on. With a CRM-integrated recorder, the forwarding pattern shows up on the contact timeline; with a standalone tool you might never notice.

One Less Per-Seat Subscription

Loom Business at $15/seat/month for a 5-person team is $900/year just for screen recording. We bundle it with the rest of the CRM for $359/year flat. Replace the recorder + the CRM seats + the engagement-tracking add-on, all at once.

Three Common Workflows

Video built into the CRM means the recording isn't a one-off send — it's a step in the customer's journey, with engagement data that informs what happens next.

Cold Outreach Personalization

Prospect ignored your first three emails. Record a 60-second video that mentions their company by name, references one thing on their LinkedIn, and explains why you reached out. Drop it into a re-engagement drip sequence. The 12% who watch past the 30-second mark land in your "engaged-cold" segment for an immediate call.

Demo Follow-Up

Just finished a 30-min demo with a multi-stakeholder team. Record a 4-minute recap on the proposal you just sent — what's in it, what to focus on, what to ignore. Email it to the champion with three CCs. Two days later you can see exactly which of the four watched it (and whether the CFO actually clicked the pricing slide).

Customer Education / Onboarding

Won deal needs to be onboarded. Record one walkthrough of the product setup — store it in your library — and use it across every onboarding email going forward. Watch % per recipient tells you which customers actually finished the walkthrough vs. which ones still need a live call. CSM time saved scales linearly with library reuse.

Stop Paying for a Recorder That Doesn't Talk to Your CRM.

CrawlSpace CRM gives you screen + camera recording, per-recipient tracking, engagement triggers in drip sequences, deals, quotes, contracts, lead search, a built-in dialer, calendar booking, inventory, invoicing, and 27+ reports — all for less than a single Loom Business seat. Same flat $29.95/month. Record, embed, track, follow up. All in one tool.

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$29.95/month · Cancel anytime · Works on day one · 25 videos per user library