Connect Microsoft Teams via OAuth. CrawlSpace polls Microsoft Graph every 15 minutes for new meetings + recordings owned by your account. When a Teams meeting ends, the recording and transcript auto-import to the CRM's Meetings tab within 5-15 minutes — and auto-attach to the contact who attended (matched by email). Works with both scheduled Teams meetings and ad-hoc ones. No manual OneDrive scavenger hunt. No $80-$150/seat Gong subscription on top of your CRM.
Included with every plan · Microsoft Graph OAuth · Background sync every 15 min · Scheduled + ad-hoc meetings
A Teams meeting ends. The recording uploads to OneDrive or SharePoint, named something like Customer Discovery-20260514_142233-Meeting Recording.mp4. The CRM has no idea it exists. Your rep has to remember to find it, download it, log into the CRM, find the contact, upload the file, type a note. Half the time none of that happens. The recording lives in OneDrive forever, attached to nothing. The next person on the deal has no idea the call ever happened.
Free, almost never gets done. Rep finishes the call, opens OneDrive in another tab, finds the file, downloads it, opens the CRM, finds the contact, uploads. Five minutes of fiddling per call. By Friday afternoon, nobody bothers anymore. The recording is stranded.
$80 to $150+ per seat per month. Industry-standard for sales recording. Excellent at the recording side. Completely separate from your CRM contact + deal records. You're paying enterprise prices for a recorder that bolts onto a CRM you already pay for.
Pipedrive, Zoho, base HubSpot — nothing native. Teams recordings live in Microsoft's world; the CRM lives somewhere else; nothing connects them automatically. The history hole on every contact is the result.
Connect Microsoft Teams once via OAuth. From that point on, CrawlSpace runs a background sync every 15 minutes that enumerates your Teams meetings + recordings via Microsoft Graph, downloads the new ones, pulls the transcripts, and attaches them to the contact who attended. It works whether the meeting was scheduled in advance through your booking link or thrown together ad-hoc on a phone call.
Settings → Meetings → Connect Microsoft Teams. One Microsoft consent screen, one click. We use the standard Microsoft Graph permissions to read your meetings and recordings. Microsoft 365 work accounts may need a tenant admin consent on first connection (one-time, organization-wide).
A scheduled job runs every 15 minutes for every connected Teams account. It asks Microsoft Graph "what new meetings + recordings have appeared since last time?" and pulls the new ones. No manual triggering, no "did the import run yet?" Within 5-15 minutes of your meeting ending, the recording is in the CRM.
The integration reads the meeting attendees from Microsoft Graph and matches them to your CrawlSpace contacts by email. The recording attaches to whichever attendee matches an existing contact (or creates a new contact if you'd rather have the placeholder than lose the link). One meeting with three customer attendees? The recording shows on all three contacts' timelines.
If Teams generated a transcript (the default for Microsoft 365 transcription), CrawlSpace pulls that too. The transcript becomes searchable text in the CRM — search "pricing objection" and find every meeting where someone said it. The transcript also displays inline alongside the recording on the contact's timeline.
Doesn't matter if the Teams meeting was on your calendar three days in advance or kicked off mid-phone-call from a customer's "can we hop on Teams?" request. As long as the meeting was on your Teams account and you recorded it, CrawlSpace will find it on the next sync run.
The recording itself stays in OneDrive (where Microsoft puts it). CrawlSpace stores the metadata + transcript and streams the video on demand from your OneDrive when someone in the CRM clicks Play. Your storage stays under your Microsoft 365 quota. No double-storing, no separate storage bill, no copy lag.
The imported meeting becomes a logged activity on the contact (and the deal, if attached). The transcript becomes searchable. The recording shows up alongside the emails, calls, quotes, contracts, and notes. Reports include "meetings recorded → deals closed." No separate Gong-style tool with its own login and its own permissions story.
If you book the meeting through a CrawlSpace booking link with Teams enabled, the integration knows the meeting in advance — so when the recording lands, it ties to the meeting that was already on the contact's timeline (no duplicate record). Combined with the Outlook integration, the entire pre-meeting + during-meeting + post-meeting history lives on one contact record.
No SharePoint configuration. No service principal. No Power Automate flow. The integration is one OAuth click and a background job that runs on its own.
Settings → Meetings → Connect Microsoft Teams. Click through the standard Microsoft Graph consent screen. Each user on your team connects their own Teams account.
Use Teams as you normally would — scheduled meeting, channel meeting, or "Meet now" ad-hoc. Hit Record like you always do. End the meeting like you always do. Microsoft uploads the recording + transcript to OneDrive in the background.
Within 15 minutes of the recording being available, CrawlSpace's background sync job calls Microsoft Graph, sees the new meeting, and queues it for import.
The import reads the meeting attendees, matches them to CrawlSpace contacts by email, and attaches the recording + transcript to every matching contact's timeline. New attendees can auto-create contacts.
Open the contact, scroll to the Meetings tab — the recording is there with the transcript inline. Search the transcript for keywords. Stream playback directly from OneDrive without leaving the CRM.
For Teams recording on the CRM side, you basically have three options today: do it manually, pay $80-$150/seat for a separate sales-recording product, or pick a CRM that does it natively. Here's the comparison.
| Capability | CrawlSpace | Manual download | Gong / Chorus / Fireflies | HubSpot / Pipedrive |
|---|---|---|---|---|
| Auto-import Teams recording to CRM | ✅ Native, 5-15 min | ❌ Manual download + upload | ⚠️ Imports to recording tool, not CRM | ❌ No native Teams import |
| Auto-attach to the right contact | ✅ Email-match auto | ❌ Manual | ⚠️ Inside recording tool only | ❌ Manual |
| Transcript synced + searchable in CRM | ✅ Yes | ❌ No | ⚠️ In recording tool | ❌ No |
| Works with ad-hoc Teams meetings | ✅ Yes | ⚠️ Same manual work | ⚠️ Joins as a bot — feels intrusive | ❌ N/A |
| Storage uses your existing OneDrive | ✅ Yes — no double-storing | — | ❌ Stored in vendor's cloud (extra cost) | — |
| Permissions inherit from Microsoft 365 | ✅ Yes | — | ❌ Separate permission model | — |
| Search across meeting library | ✅ Built in | ❌ Search in OneDrive | ✅ Yes — in their tool | ❌ N/A |
| Per-seat pricing | ❌ Flat $29.95/mo | — | ✅ $80-$150+/seat/mo | ✅ $14-$150+/seat/mo |
| Includes the rest of the CRM | ✅ Deals, quotes, dialer, sequences, booking | ❌ N/A | ❌ Recording tool only | ⚠️ Hub-by-hub upgrades |
| Starting price | $29.95/mo total | $0 + your time | $80+/mo per seat | $14+/mo per seat (no Teams import) |
Native Teams recording import. Tied to the contact, the deal, and the rest of the CRM. One flat $29.95/month — without paying for a separate sales-recording subscription.
A meeting recording that nobody finds doesn't exist. A recording that lives in OneDrive but doesn't link to the contact doesn't help the next person on the deal. A recording that requires five minutes of manual logging won't be logged consistently. Auto-import is the difference between "we have the recording somewhere" and "the recording is on the contact, searchable, and surfaced when it matters."
Open a contact six months later and you can rewatch the discovery call, the demo, and the negotiation — every Teams meeting that touched the deal, attached automatically. No "I think the recording was on John's OneDrive but he left in March."
New AE picks up a deal mid-cycle. Instead of a 30-minute handoff call, they open the contact and watch the last two recorded meetings at 1.5x. They start the conversation already knowing what was promised, what objections were raised, and what was agreed.
Searchable transcripts across every recorded meeting let you answer questions like "how often does pricing come up before discovery wraps?" or "find every meeting where the prospect mentioned a competitor." That's the kind of insight Gong charges $100+/seat for — bundled in your CRM at $29.95 flat.
A 5-person sales team on Gong is roughly $5,000-$9,000/month before training. CrawlSpace handles Teams recording auto-import natively at $29.95 total. If your team's primary need is "the recording shows up on the contact record," you've just deleted a $60K+/year line item.
Auto-import isn't just convenience — it's what makes the rest of your post-meeting workflow possible. Once the recording is on the contact, follow-up tasks, deal-stage moves, and team coaching all become real things you can do.
30-min Teams discovery wraps at 2:00pm. By 2:15pm the recording + transcript are on the prospect's CrawlSpace contact record. Rep skims the transcript on their phone, drops a 2-line outcome note in the deal, advances stage to "Demo scheduled." The deal-stage move triggers a follow-up email through the rep's Outlook with a 60-min demo booking link.
Quarterly business review with a strategic account. CSM runs the Teams call, hits Record. Within 15 minutes of hanging up, the recording + full transcript are on the customer record. The CSM forwards the contact link to the AE who covers expansion — they watch the playback at 1.5x and walk into the next call already knowing what was discussed.
Closed-won deal triggers an onboarding kickoff Teams meeting. Implementation lead runs the kickoff, hits Record. Recording auto-imports to the customer contact within 15 minutes. Three months later, when a new project manager takes over the account, they rewatch the kickoff verbatim instead of asking the customer to re-explain everything.
CrawlSpace CRM gives you native Teams recording auto-import, transcript search, Outlook + Gmail send-as, two-way calendar sync, booking links, contracts, quotes, deals, lead search, email sequences, a built-in dialer, inventory, invoicing, and 27+ reports — for one flat $29.95/month. No $80-$150/seat sales-recording add-on. No manual logging. No "the recording must be in OneDrive somewhere."
$29.95/month · Cancel anytime · OAuth in 30 seconds · Background sync every 15 min